Instead, what you enter is a casino, which takes up most of the ground floor. This hotel (like many others located on The Strip) lacks normal "street" entrance to the lobby/ reception. Apparently if it's your break time, you just walk away for 15 minutes and all the people in line wait for that 15 minutes until you return. They did refund us but not until we waited in a different line staffed by. I finally asked for a refund willing to risk a higher price somewhere else last minute rather than stay there. which is check in time) and we finally ended up waiting in a very long line at the check in desk where we got similar, huffy and irritated treatment. My booking company then tried to reach them with no success (apparently customer service closes at 4pm. Called the front desk for help because the picture of the room did not look that small and was blown off by a very rude young lady (she said "maybe you should be calling your booking company to find out why their pictures are wrong instead of calling us). The bathroom just had a sliding barn door with no lock, the hallways are really dark (one small light every 5 or 6 rooms) and the ceilings were low (in 5'4" and I could reach the ceiling with my hands). The worst! I don't know what's up with this place but it's awful.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |